Q.Refinery enables banks to harness their data to enhance the customer experience, reduce risk and realise growth
What is Q.Refinery?
Q.Refinery is the world’s leading data preparation solution. Q.Refinery takes raw banking data and makes it fit-for-purpose by combining a proven, proprietary blend of big data technologies- trimming a typical bank’s data preparation process from years to just weeks.
Business problems Q.Refinery can solve
- Which shopping behaviours can identify Home Loan customers that will churn to a competitor?
- Are there spending habits that could greatly enhance your internal customer risk scores?
- How do undisclosed liabilities and late payments for regular household bills impact the likelihood of default?
- Which brand preferences best identify customers with a high lifetime value?
- How much call centre efficiency can you drive by making transactions easier for customers and staff to recognise?
- How does auto-classification of income and expenses streamline and improve the credit application process?
- Get a deeper understanding of your customer and unlock personalisation at scale
- Arrive at better and more efficient lending decisions with less reliance on 3rd party checks
- Help your customers better manage their money – from offering more targeted services to proactively managing customers in financial distress
- Enhance your regulatory compliance through improved risk-profile lending ratios